Privacy Policy

Polaris Healthcare Partners and Polaris Europe Privacy Policy

Last Revised: 03/01/2026

Polaris Healthcare Partners, LLC and its European affiliate, Polaris Europe (together, “Polaris,” “we,” “us,” or “our”), value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites or interact with us in the course of the business advisory services we provide to healthcare practices, and sets out your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This Policy is designed to reflect our commitment to meeting and, where possible, exceeding applicable privacy standards. 

This Policy applies to Polaris Europe and Polaris Healthcare Partners as the entities responsible for personal data you share with us, and governs data collection and usage arising from your use of https://polarishealthcarepartners.com and any related online facilities or services we make available. By using our sites, you consent to the data practices described in this Policy. This Policy does not apply to information collected by third parties that we do not control, including sites we link to. Please review their privacy policies before providing any information on such sites. 

We reserve the right to update this Policy at any time. If we materially change how we use your personal information, we will notify you by email and provide you the opportunity to choose whether we may use your information in this different manner. We encourage you to review this page periodically for the latest information on our privacy practices. 

Important Scope Clarifications

Polaris provides business advisory services to healthcare practices. We do not provide healthcare services and we do not interact with, request, or process patient medical records or other forms of personal healthcare information as part of our services. If we inadvertently receive any such information, we will take steps to promptly delete it or otherwise ensure it is handled in accordance with applicable law and this Policy. 

Information We Collect

You are not required to provide personal information to use our website. However, some site features or service requests may require it. If you choose not to provide requested information, we may be unable to register you as a user or deliver certain services. 

We may collect the following categories of information:

  • Information you voluntarily provide, such as your name, company, job title, business address, email address, telephone number, and, where applicable, billing details in connection with requested services or website features. 
  • Information automatically collected via cookies, pixels, and server logs when you visit our website, such as IP address, browser type, operating system, referring URLs, device identifiers, and website usage data. 
  • Non-personal or aggregated information and analytics derived from your website interactions to help us maintain and improve service quality. 

We may occasionally review publicly available pages you visit or content you interact with through our website to better understand interest in our services. We collect personal information only where you knowingly and willingly provide it through forms, surveys, or email. 

Purpose and Legal Bases for Processing

We process personal information only where we have a lawful basis to do so, and for no longer than necessary. We process your information for the following purposes: 

  • To understand your needs and provide the services you request, including responding to inquiries and managing our relationship with you. 
  • To operate, secure, and improve our website, services, and user experience. 
  • To send you marketing communications where we have your consent, and to invite you to surveys or market research with your consent (you may withdraw your consent at any time). 
  • To comply with applicable legal obligations, respond to lawful requests, and enforce our terms. 

We retain personal information only as long as needed for the purposes described above, considering the relevance of the information, our need to demonstrate compliance and performance of our obligations, applicable limitation periods, legal or regulatory retention requirements, and our legitimate interests as stated in this Policy. 

How We Use Personal Information

We use personal information to operate our website, deliver requested services, and keep you informed about relevant services that may be available from Polaris, subject to your preferences and applicable law. We may also contact you to complete surveys or research questionnaires about our current or potential future services. We do not sell, rent, or lease customer lists or names to third parties. 

We may use third-party social media features and widgets (for example, LinkedIn, Facebook, Instagram). These features may collect your IP address and set cookies to function correctly, and are governed by the privacy policies of the providers. 

We respect your privacy and may contact you as necessary for non-marketing purposes, such as service notices, security alerts, account issues, and changes in our services or this Policy. 

Disclosure of Information

We do not disclose personal information except as described in this Policy or with your consent. We may disclose information: 

  • As necessary to provide services you have requested. 
  • In ways described in this Policy or otherwise disclosed to you and to which you have consented. 
  • In aggregated or de-identified form such that your identity cannot reasonably be determined. 
  • As required by law, regulation, or legal process, or to protect our rights. 
  • To service providers and professional advisors who act on our behalf (such as hosting providers, auditors, and legal counsel) under appropriate contractual and confidentiality obligations and in accordance with applicable law. 
  • As necessary to enforce our website terms, protect our services, and safeguard Polaris’s rights and property. 

International Data Transfers

Polaris Healthcare Partners’ operations are located primarily in the United States, and we may process data in countries outside your jurisdiction. If you provide information to us from the European Union or the United Kingdom, that information may be transferred to and processed in the United States and other countries. We implement safeguards for such transfers, including appropriate contractual and organizational measures consistent with applicable law and supervisory authority guidance. 

Where we transfer personal data outside the UK, we use one or more of the following safeguards: binding corporate rules, data protection clauses approved by a competent supervisory authority, adherence to an approved code of conduct, certification under an approved certification mechanism, or legally binding agreements between public authorities where applicable. 

Security

We take reasonable and appropriate technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. When sensitive information (such as payment card details) is submitted via our website, we use encryption in transit (for example, HTTPS and SSL/TLS). You can verify this by checking for a lock icon in your browser and “https” in the address bar. Access to personal information is limited to personnel who need it to perform specific job functions, and our servers are hosted in secure environments. 

Your Rights

Depending on your location, you may have rights with respect to your personal information, including the rights to access, rectify, erase, restrict processing, data portability, object to processing, be informed about the data we hold and how we use it, withdraw consent at any time, and lodge a complaint with a supervisory authority. To exercise these rights, please contact us as set out below. 

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take appropriate steps to delete it or obtain verifiable parental consent. Children under 13 should use this website only with parent or guardian permission. 

Your Choices: Marketing and Communications

You can opt out of receiving marketing emails or newsletters from us at any time by emailing us at or by following the unsubscribe instructions in our communications. If you wish to unsubscribe from communications provided by third parties, you must do so directly with those third parties. We will continue to apply this Policy to any personal information previously collected. 

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of such sites. We encourage you to read the privacy statements of every website that collects personally identifiable information. This Policy applies solely to information collected by our website. 

Acceptance of Terms

By using this website, you accept the terms and conditions of this Policy. If you do not agree with these terms, please discontinue use of our website. Continued use after changes are posted constitutes acceptance of those changes. 

How to Contact Us

If you have questions or concerns regarding this Policy or our data practices, please contact us:

Email:
Telephone Number: +1 973-722-5913
Mailing Address: Polaris Healthcare Partners, 15105D John J Delaney Dr #2, Charlotte, North Carolina 28277, USA 

For matters specific to individuals in the European Union or United Kingdom, you may contact Polaris Europe using the details above, and we will route your inquiry appropriately. 

 

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